New Stair Lifts: New AmeriGlide Electric Powered Stair Lifts (AC), Battery Powered Stair Lifts (DC), Commercial Stair LIfts, Outdoor Stair Lifts, and Curved Stair Lifts are warranted to the original purchaser to be free from defects in material and workmanship for a 10-year period on the drive train and a 5-year period on all component parts of the lift.
Heavy Duty Stair Lifts: AmeriGlide Heavy Duty Stair Lifts (HD) are warranted to the original purchaser to be free from defects in material and workmanship for a 2-year period on the drive train and a 2-year period on all component parts of the lift.
Reconditioned Stair Lifts: AmeriGlide Reconditioned Stair Lifts (Electric or Battery Powered) are warranted to the original purchaser to be free from defects in material and workmanship for a 5-year period on the drive train and a 2-year period on all component parts of the lift.
Used Stair Lifts: AmeriGlide Used Stair Lifts (Electric or Battery Powered) are warranted to the original purchaser against part failure for 1 year. Some cosmetic imperfections are to be expected with Used Stair Lifts and these are not covered under any warranty.
Bath Lifts: AmeriGlide Bath Lifts include a 1-year warranty.
Evacuation Products: AmeriGlide EVAC+CHAIRS are warranted to the original purchaser against defective materials or workmanship that affects product performance and customer satisfactions for a period of (15) years after the date of delivery. Expendable components and parts subject to wear and deterioration in the ordinary course of use are warranted for a period one (1) year.
Incline Platform Lift: AmeriGlide Incline Platform Lifts are warranted to the original purchaser against manufacturer's defect for a one year period from the date of purchase and does not include labor costs required to replace defective part or parts.
Dumbwaiters: AmeriGlide Dumbwaiters are warranted to the original purchaser to be free from defects in material and workmanship for a 5-year period on the drive train and a 2-year period on all component parts.
Lift Chairs: AmeriGlide Lift Chairs come with 1 year in-home parts and service warranty.
Mobility Scooters: Most AmeriGlide Mobility Scooters come with a 1 year parts and in-home labor warranty that only covers the original purchaser. Customers can also opt for extended warranty options that are available at affordable prices.
Pool Lift: The AmeriGlide Pool Lift is warranted to be free from material and workmanship defects for a period of (3) years with the exception of the battery pack, seat, spreader bars, sling, and powder coat finish, which each have a (1) year warranty.
Vertical Platform Lifts: New AmeriGlide Hercules Vertical Platform Lifts come with a 5-year warranty on component parts and a 10-year warranty on the drive train. Reconditioned Vertical Platform Lifts come with a 2-year component parts warranty and a 5-year drive train warranty. This warranty only covers the original purchaser and is non-transferable.
Walk In Tubs: AmeriGlide Sanctuary Walk In Tubs come with a lifetime door seal warranty, a 10-year tub unit warranty, a 5-year pump and motor warranty, and a 1-year faucet warranty.
Wheelchair Lifts: AmeriGlide Wheelchair Lifts, except for the Econo Wheelchair & Scooter Lift, come with a 3-year transferable warranty. The Econo Wheelchair & Scooter Lift comes with a 1-year warranty that is non-transferable and only covers the original purchaser.
Exceptions to all warranty's listed above:
- Damage resulting from improper installation or operation.
- Negligence, alterations, abuse or misuse of the equipment.
- Fire, flood, acts of God.
- Torn or dirty upholstery.
- Shipping damage.
- Parts used that are not supplied by AmeriGlide.
- Labor fees for installation work or service calls.
Details applying to all warranty's listed above:
No warranty is extended, express or implied, whether of merchantability or fitness for a particular purpose, after expiration of 10 years from the date of original purchase of the unit. AmeriGlide and its dealers shall not be liable for any consequential, special or incidental damages arising out of the purchase or use of the unit or resulting from the breach of this Limited Warranty, or any implied warranty. The limit of liability of AmeriGlide and its dealers hereunder shall be the unit's purchase price. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, or legal remedies, so these above limitations may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights which vary from state to state.
Making warranty claims:
All warranty claims must be reported to the dealer from whom the lift was purchased as they have responsibility for handling your warranty claim. The dealer is to contact the Service Department of AmeriGlide and provide the serial number of the lift along with a description of the events leading to the warranty claim. Dealers may charge for labor, service, travel, or other associated costs to make repairs, and such charges are not covered by this Limited Warranty. It is permissible to have any repairs or replacement work done as a result of any defects in material and workmanship by someone other than the Dealer under this Limited Warranty. However, the Limited Warranty does not cover any charges or expenses assessed by any such other person or company performing such repairs or replacement work. All parts used to replace defective materials must be genuine AmeriGlide parts to be covered by this Limited Warranty.
If a product you purchased from AmeriGlide is not operating correctly, call 1 (800) 922-3659 to speak with a customer service representative who can help arrange to have your product serviced and repaired.